At 98ab, gaming is meant to be an enjoyable form of entertainment — something you look forward to, not something that causes worry or stress. Our Responsible Gaming programme exists to make sure it stays that way. This page covers everything Pakistani players across Karachi, Lahore, Islamabad, and Faisalabad need to know about our 21+ age enforcement, player protection tools, self-exclusion options, and where to find help when gaming stops feeling fun.
98ab pledges to enforce the 21+ age restriction without exception, to provide meaningful self-exclusion and limit-setting tools to every registered player, to train our support team to recognise and respond to signs of problem gambling, and to never pursue growth at the expense of player welfare. Gaming at 98ab should always remain a positive experience.
Underage gambling is one of the most serious harms the online gaming industry can cause, and 98ab takes a zero-tolerance approach to it. Our age verification process runs at multiple stages — not just at registration, but throughout a player's lifecycle on the platform.
Every new 98ab account requires date of birth submission during the sign-up process. Our system automatically flags accounts where the supplied date of birth indicates the applicant may be under 21. Such accounts are placed on hold pending document verification before any gaming activity or deposit is permitted.
Before processing any withdrawal — and at 98ab's discretion at any point during account operation — players are required to submit a valid CNIC (Computerised National Identity Card) or alternative government-issued identity document. Our KYC review team verifies age from the submitted document against the date of birth provided during registration. Any discrepancy immediately triggers a full account review.
If 98ab becomes aware or has reasonable grounds to believe that a person under 21 years of age has accessed or is attempting to access the platform:
Every tool below is available within your 98ab account settings at no cost. No need to call support, no waiting period for restrictions — most take effect immediately when you tighten them.
Activating self-exclusion at 98ab is straightforward. Our support team is available 24 hours a day, 7 days a week to process self-exclusion requests — and we will never try to talk you out of it or delay the process.
Problem gambling can affect anyone. These are some of the warning signs that gaming may have moved beyond entertainment. If any of these resonate, please reach out — to 98ab support or to a professional support service.
If you answered yes to any of these, please consider reaching out to 98ab support or a professional help service.
Responsible gaming at 98ab is not a marketing statement — it is embedded in how we operate the platform, train our team, and design our player experience. These are our concrete commitments to every Pakistani player on our platform.
If gaming has stopped being enjoyable and started causing real problems — financially, mentally, or in your personal relationships — you are not alone and help is available. 98ab strongly encourages anyone experiencing difficulties to reach out. Gaming problems are recognised health conditions, and reaching out for support is a sign of strength, not weakness.
For Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, and across the country, the first step is always the hardest. You can start by contacting 98ab support directly — our team will listen without judgment and connect you with appropriate resources.
These are the habits that keep gaming enjoyable for Pakistani players who use 98ab as a form of leisure entertainment rather than a source of income.
98ab is built for genuine entertainment — cricket betting, live casino, and slots designed to be enjoyable, with player protection built in from the ground up. When you play responsibly, it stays that way.
21+ only. Gambling can be addictive. If gaming stops being fun, use the tools in your 98ab account to take a break — or contact our support team 24/7 at [email protected].